Two new guides are now available.

• Integration Guide – The Integration Guide covers integration between Tabs3 and PracticeMaster products. This guide introduces users to the integration features available and provides step-by-step configuration information. Learn how to configure Tabs3 and PracticeMaster, Tabs3 and Trust Accounting, Tabs3 and General Ledger, Tabs3 and Accounts Payable, Accounts Payable and General Ledger, and Trust Accounting and General Ledger.
• QuickBooks® Integration Guide – The QuickBooks Integration Guide covers QuickBooks integration with Tabs3 software. This comprehensive guide includes information on setting up integration and how QuickBooks integrates with Tabs3.

Take a look at these new resources using the links above or via the Documentation page on our website at Tabs3.com/Docs.

As we start to notify firms about the update to Version 18, we want to make sure you know that the Office 2016 integration with Tabs3 and PracticeMaster has been fully tested. This includes Office 2016 32-bit and 64-bit versions, as well as Exchange Server 2016. Additionally, Version 18 is also compatible with using Outlook 2016 as the MAPI client on the Platinum Server for the Exchange Connector (as of v18.1.3.390 posted March 14, 2016). Knowledge Base article R11657, Third Party Integration Requirements, has been updated to reflect that Office 2016 and Exchange Server 2016 have been tested.

With the release of Version 18.1, Tabs3 now integrates with ProPay for credit card processing. Below is some helpful information regarding ProPay.

How do I contact ProPay Customer Service?

You can contact ProPay Customer Service at [email protected] or by clicking the Technical Support link in the Credit Card Authorization window. ProPay customer service is available Monday through Friday from 7AM to 5PM MT, and you can typically expect a response within an hour (they tell us usually within 15 min). We recommend including your firm name as well as a phone number where you can be reached when submitting a support request.

Note: ProPay Customer Service is optimized to respond to Tabs3 firms’ support requests via the [email protected] email address. Attempting to contact ProPay by telephone is very likely to result in a significantly longer wait time.

How can I sign up to accept credit cards through ProPay?

If you are ready to sign up, visit Tabs3.com/ProPay. If you have questions about setting up a ProPay account, you can fill out the contact form on the signup page. It’s important to note that if a firm processes over $50k of transactions in a month, they will need to sign up through an underwriting process, but that should take less than 72 hours.

As a reminder effective June 1, 2016, we will no longer support version 15.3 of Tabs3 and PracticeMaster software. Knowledge Base article R11050 provides additional information about the product life cycle of Tabs3 and PracticeMaster software.

Please advise clients using version 15.3 that they will need to update in order to receive support after June 1 of this year.  We stopped selling version 15.3 in March 2011, so it will have been supported for nearly five years.

Monthly User Newsletters will include reminders on the sunsetting of version 15.3, and clients using version 15.3 will be reminded when they speak with a Technical Support Representative.  Please contact the Sales Departments for update pricing information, or to place an order.

If you have prospects interested in having data converted to the current version of Tabs3 and PracticeMaster, let us know. As a reminder, we have experienced conversion programmers on staff who can help.

To get a quote, schedule a conversion, or for more information about working with our conversion programmers, contact our Sales Department at 402-419-2200.

We recently made minor changes to shipping costs to adjust for price increases by UPS. Below are new shipping costs for COD and prepaid letters.

Please contact a member of the Sales Department at 402-419-2200 to verify prices such as any order containing multiple CDs or conversion instructions, Saturday delivery, or shipping beyond the lower 48 states.

COD Letters
UPS Ground (3 – 5 business days) $24
UPS Blue (2 day air) $40
UPS Red (overnight) $55

Prepaid Letters (credit card or prepaid company check orders)
UPS Ground (3 – 5 business days) $14
UPS Blue (2 day air) $30
UPS Red (overnight) $45

COD Packages
UPS Ground (3 – 5 business days) $24
UPS Blue (2 day air) $40
UPS Red (overnight) $80

Prepaid Packages (credit card or prepaid company check orders)
UPS Ground (3 – 5 business days) $14
UPS Blue (2 day air) $30
UPS Red (overnight) $70