Version 17 Guides, Manuals and Documentation

There are plenty of new documentation sources available on our web site to help you sell and support Version 17. This includes guides, manuals, report packs, training videos, and more. They can be found at http://www.tabs3.com/support/docs.html.

The Knowledge Base also covers a variety of Version 17 items. Version 17 Information and Resources is a “must see” article containing links to over 20 additional articles covering such items as conversion information, new features, integration, and troubleshooting, just to name a few. Visit What’s New in the Knowledge Base on the main page, as many of the new articles listed pertain to Version 17. Happy selling and supporting!

Important Forum Dates and Information

The Reseller Forum is coming up fast!  Below are important dates to remember:

  • March 11 – Early bird deadline (Register here)
  • March 19 – Special room rate ends (Call Embassy Suites at 402-474-1111 and refer to the Software Technology group rate).  Time is running out, and the hotel expects to be full that weekend.  Book now if you’re considering coming, as you will have the option to cancel later.
  • April 10 – Reseller Pre-Forum (send your ideas or suggestions to Donald Coker)
  • April 11 & 12 – Reseller Forum (all the fun people will be there!)
  • OMALiNK shuttle to/from Omaha and Lincoln – Make reservations at least 24 hours prior to arrival or departure (402-475-5465, or online at www.omalink.com)

Version 17 Updates

The process of updating firms to Version 17 has begun!  E-mails will be sent to thousands of firms eligible to download Version 17 over the next few months.

These notifications will include:

  • Version 17 highlights
  • A link to download Version 17
  • Conversion instructions
  • A complete What’s New list

When firms download they will have an option to notify their resellers as part of the download.  If they select this option, your office will receive this e-mail, “One of your Tabs3 clients just downloaded an update, and asked that you be notified. The firm’s details are below. Please contact the firm and offer to assist with both the conversion, and training their staff on the new features.”  As a reminder, firms on maintenance can update now, and you do not need to wait for them to receive their notification.

Get Tabs3 Logo Gear

For a limited time, Tabs3 logo shirts are available for order.  They are perfect attire for trade shows or meetings with potential customers. Each shirt is custom ordered and embroidered with our logo. Shirts will now have Tabs3 with the company tagline instead of Tabs3 PracticeMaster.  Be the first to have one with a new logo!  To purchase, fax or e-mail your order by February 28th, 2014.

Order Form:  http://www.tabs3.com/offers/shirts2014.pdf

Changes to Download Page

When downloading an update for Tabs3 software from our download page, firms will now need to enter a Contact Name, E-mail Address, Zip Code and Serial Number. The Zip Code field was not required previously. Download pages for Versions 15 and higher will be affected by this change.

New Guides for Version 17

With the release of Version 17, we have made several changes to the documentation that we provide with the software. We have written new guides that replace the manuals. You can access the new guides from within your Version 17.1 software (Help | Documentation) or via www.Tabs3.com/support/docs.html.

The following new guides are available:

  • Installation Guide
  • Administrator Guide
  • Tabs3 and PracticeMaster Clients & Contacts Guide
  • Tabs3 Billing Methods Guide
  • Tabs3 Statements Guide
  • Tabs3 Statement Formatting Guide
  • Tabs3 Billing Adjustments Guide
  • PracticeMaster Search Guide
  • PracticeMaster Matter Manager Quick Guide
  • PracticeMaster Document Management Guide
  • Accounts Payable Guide
  • General Ledger Guide
  • Trust Accounting Guide

Please take a moment to review these guides so that you are familiar with these new resources. We have worked hard on finding the right balance of providing enough information to get users started without overwhelming them with too much information. Let us know what you think!

New “Copy All” Feature

We recently added the ability to copy all records from any list to the Windows clipboard using Ctrl+Alt+C. Although Ctrl+C copies all selected records, there previously was no way to copy all records from lists that did not allow more than one record to be selected. This new Copy All feature works on all lists, and is available in all Version 17.1.1.807 or later products.

  • Added the ability to copy all records from any list to the Windows clipboard using Ctrl+Alt+C. The Copy All feature works on lists where you can select only one item and is available in all products.

2013 Tabs3 and PracticeMaster Reseller Awards

It is once again time to recognize the highest performing members of our channel during the past year.  Here are the 2013 Tabs3 and PracticeMaster Reseller Award winners:

PracticeMaster Reseller of the Year

  1. Britt Lorish, Sandy Adams and staff, Affinity Consulting Group (Roanoke, VA; Alpharetta, GA; and Coral Gables, FL)
  2. Donald Coker (Strafford, NH)
  3. Edie Zimmerman, Legal Software Solutions (Lake Worth, FL; Center Point, IN)

Tabs3 Billing Reseller of the Year

  1. Britt Lorish, Sandy Adams and staff, Affinity Consulting Group (Roanoke, VA; Alpharetta, GA; and Coral Gables, FL)
  2. Judy Best and Rick Bernauer, CyTek Corporation (Kansas City, MO)
  3. Cathy Prichard, Law Firm Automation (Kirkland, WA)

Platinum Reseller of the Year

  1. Britt Lorish, Sandy Adams and staff, Affinity Consulting Group (Roanoke, VA; Alpharetta, GA; and Coral Gables, FL)
  2. Paul Purdue, Attorney Computer Systems (Dundee, MI)
  3. Bill Baker, Baker + Cadence | Solutions (Hollister, CA; Sacramento, CA; Fountain Valley, CA)

3.  Harry Salavantis, Resource Advisors (Albany, NY; New York, NY)

3.  Judy Best and Rick Bernauer, CyTek Corporation (Kansas City, MO)

Reseller of the Year

  1. Britt Lorish, Sandy Adams and staff, Affinity Consulting Group (Roanoke, VA; Alpharetta, GA; and Coral Gables, FL)
  2. Bill Baker, Baker + Cadence | Solutions (Hollister, CA; Sacramento, CA; Fountain Valley, CA)
  3. Harry Salavantis, Resource Advisors (Albany, NY; New York, NY)

Congratulations to Britt, Sandy and the Affinity team, and all of the other resellers recognized for having such an outstanding 2013.

This year, we would also like to recognize in these same categories, the highest performing resellers with one certified Tabs3 and PracticeMaster location.  Here are the 2013 Single Site Reseller Award winners:

Single Site PracticeMaster Reseller of the Year

1.  Donald Coker (Strafford, NH)

2.  Renee Kodner, MicroLaw (Glendale, WI)

3.  Jim Degnan, FJP Enterprises (Jacksonville,  FL)

Single Site Tabs3 Billing Reseller of the Year

1.  Judy Best and Rick Bernauer, CyTek Corporation (Kansas City, MO)

2.  Cathy Prichard, Law Firm Automation (Kirkland, WA)

3.  Craig Spillman, Spillman Technology Solutions (Aurora, CO)

3.  Donald Coker (Strafford, NH)

3.  Jim Degnan, FJP Enterprises (Jacksonville, FL)

3.  Paul Purdue, Attorney Computer Systems (Dundee, MI)

Single Site Platinum Reseller of the Year

1.  Paul Purdue, Attorney Computer Systems (Dundee, MI)

2.  Judy Best and Rick Bernauer, CyTek Corporation (Kansas City, MO)

3.  Christina Cline, CR Cline & Company (Seattle, WA)

3.  Donald Coker (Strafford, NH)

3.  Monica D’Amore, D’Amore Consulting (Haddonfield, NJ)

3.  Nancy Brush, Just Solutions (Needham, MA)

Single Site Reseller of the Year

1.  Judy Lassek, Legal Software Services (Scottsdale, AZ)

2.  Paul Purdue, Attorney Computer Systems (Dundee, MI)

3.  Jim Degnan, FJP Enterprises (Jacksonville, FL)

Congratulations to Judy Lassek, and our other single site award honorees.

We look forward to recognizing all of you in Lincoln during the awards banquet at this year’s Forum.  Make sure to save the date, April 11-12.

Thanks to each of you for all the good work you do every year with Tabs3 and PracticeMaster clients.  We hope that we can build on 2013, and make 2014 the best year yet for your business, and for Tabs3 and PracticeMaster.

President’s Circle Members for 2014

We want to take this opportunity to recognize a special group of resellers who have earned the distinction of President’s Circle for 2014. To achieve President’s Circle recognition, Certified Resellers and Consultants must:

• Have strong new unit and upgrade sales.

• Provide feedback on developments and changes in our industry.

• Provide feedback on marketing concepts and ideas.

• Offer ideas for product enhancements.

• Participate in beta testing.

• Take part in trade shows or seminars in their area.

• Post articles and responses in industry listservs such as TechnoLawyer.

• Collaborate on articles, reviews and case studies for industry publications.

President’s Circle membership is updated every year. Members of the President’s Circle are listed on our Website along with a special logo designating their achievement. Members of the 2014 President’s Circle also have their fee waived to attend our annual Reseller Forum.

Here are the members of the 2014 President’s Circle in alphabetical order:

Congratulations to everyone on your outstanding achievements!

• Affinity Consulting Group LLC – Britt Lorish / Sandy Adams, Roanoke VA

• Attorney Computer Systems – Paul Purdue / Mary Jo Boyd, Dundee MI

• Baker + Cadence | Solutions – Bill Baker, Hollister CA

• CR Cline & Company LLC – Christina Cline, Seattle WA

• Cytek Corporation – Judy Best / Rick Bernauer, Kansas City MO

• D’Amore Consulting LLC – Monica D’Amore, Cherry Hill NJ

• Donald J Coker – Donald Coker, Strafford NH

• FJP Enterprises Inc – Jim Degnan, Jacksonville FL

• Greentree Solutions LLC – Norman Calderon, El Segundo CA

• Just Solutions Inc – Nancy Brush, Needham MA

• Law Firm Automation, Inc – Cathy Prichard, Kirkland WA

• Legal Data Management & Tech – De Etta Holder, Andover MN

• Legal Software Services – Judy Lassek, Scottsdale AZ

• Legal Software Solutions – Edie Zimmerman, Centerpoint IN

• MicroLaw Inc – Renee Kodner, Milwaukee WI

• Resource Advisors – Harry Salavantis, Albany NY

• Solfecta LLC – Katrina Jasaitis / Jeff Krause, Chicago IL

• Spillman Technology Solutions – Craig Spillman, Aurora CO

• The Garver Group Inc – Phil Garver, Voorhees NJ

Shipping Charges for 2014

We recently made minor changes to shipping costs to adjust for price increases by UPS. Below are new shipping costs for COD and prepaid letters. Please contact a member of the Sales Department at 402-419-2200 to verify prices such as any order containing multiple CDs or conversion instructions, Saturday delivery, or shipping beyond the lower 48 states.

COD Letters
UPS Ground (3 – 5 business days) $21
UPS Blue (2 day air) $36
UPS Red (overnight) $51

Prepaid Letters (credit card or prepaid company check orders)
UPS Ground (3 – 5 business days) $11
UPS Blue (2 day air) $26
UPS Red (overnight) $41

COD Packages
UPS Ground (3 – 5 business days) $21
UPS Blue (2 day air) $37
UPS Red (overnight) $75

Prepaid Packages (credit card or prepaid company check orders)
UPS Ground (3 – 5 business days) $11
UPS Blue (2 day air) $27

UPS Red (overnight) $65