Welcome New Certified Reseller

Congratulations to John Rock of JROCK Consulting LLC of Cockeysville, Maryland who reached Certified Reseller status for Tabs3 and PracticeMaster! JROCK Consulting LLC has been added to our Certified Reseller list and map.

http://tabs3.com/resellers/cr_northeast.html

Please contact your Sales Representative if you have questions about how you can become a Certified Reseller.

Welcome New Certified Reseller

Congratulations to Caren Schwartz of Time & Cents Consultants LLC of Fairfield Connecticut who reached Certified Reseller status for Tabs3 and PracticeMaster! Time & Cents Consultants LLC has been added to our Certified Reseller list and map.

http://tabs3.com/resellers/cr_northeast.html

Please contact your Sales Representative if you have questions about how you can become a Certified Reseller.

Narration and Music Added to Marketing Videos

Turn on your computer speakers. We have recently upgraded our marketing videos with audio.

Here is an example: Why Tabs3 and PracticeMaster

You can find all of them on our website and on our YouTube channel (www.tabs3.com/youtube). Feel free to embed these videos into your website or blog, and share them with clients and prospects.

 

Recent Version 17.1 Changes

We recently posted updated programs that include the following enhancements (Version 17.1.2.992):

  • In Accounts Payable, the Data File Integrity Check now checks for duplicate Federal ID numbers in the vendor file and reports an error 6 if duplicates are encountered. Step-by-step procedures to resolve this situation can be found in Knowledge Base article R11625, DFIC Error 6 – Duplicate Federal ID.
  • In Tabs3, the column headings for the split billing summary on statements now uses lines 49, 51, and 52 (billing history headings) instead of lines 9, 25, and 27 (section headings).
  • In Taskbill, the Ledes 1998B format now allows customization for the billing start and end dates. You can find details in the Taskbill documentation in the Knowledge Base.
  • The CD has been changed to launch the installer directly, which streamlines the installation process.

New Training Videos

New PracticeMaster training videos are now available for the following Version 17 features:

You can find these videos, and many other training videos for both Tabs3 and PracticeMaster, at http://www.tabs3.com/trainingvideo/v17/video.html.

 

 

New Tabs3 Split Billing Video

A new training video is available on the new changes found in Split Billing. You can find this video, and many other training videos for both Tabs3 and PracticeMaster, at http://www.tabs3.com/trainingvideo/v17/video.html.

Platinum Net 30 Reminder

As a reminder, we continue to offer a Net 30 promotion allowing firms to upgrade to Platinum without spending money up front. This offer is available for current users upgrading to Platinum, or Platinum SQL.  You can even add Tabs3 Connect subscriptions to the order. This is a perfect way for firms to test these advanced products.  Check out our Knowledge Base Article Platinum Version Net 30 Trial Plan for additional information.  If you have questions about the Net 30 terms, please contact your sales representative, or any member of the Sales Department.

 

Customers with new Serial Numbers

When you purchase an upgrade order for a customer, be sure to let them know the new serial numbers from the invoice.

Firms on version 16 and earlier who purchase an upgrade need to update to version 17. To download the update to version 17, they need to enter their new serial number, which changes when they upgrade. The old serial numbers will not work as they are no longer on maintenance due to the upgrade.

We have received a number of tech support calls from firms wanting to know their new serial number. The new serial number(s) can be found on the invoice that is e-mailed to you with your installation instructions after you’ve placed the order. Forwarding these to your customer will eliminate their need to call support, and provide them with a better customer service experience.

Sunset of Versions 15.1 and 15.2

Effective June 1, 2015, we will no longer support versions 15.1 and 15.2 of the Tabs3 and PracticeMaster software. We will continue supporting version 15.3 through June 1, 2016. Knowledge Base article R11050 provides additional information about the product life cycle of Tabs3 and PracticeMaster software.

Please advise clients using these older versions that they will need to update in order to receive support after June 1 of next year.  We stopped selling version 15.2 in January 2010, so it will have been supported for more than five years.

The June 2014 User Newsletter has an announcement on the sunsetting of versions 15.1 and 15.2.  Clients using version 15.1 or 15.2 will be reminded each time they speak with a Technical Support Representative.  Please contact the Sales Departments for pricing information, or to place an order.

New Document Management and Tabs3 Connect Whitepapers

Two new whitepapers are available on our web site to assist with your marketing efforts. Check them out!

Document Management – Create a convention for document names and locations, then let PracticeMaster automatically name and file your documents. Save documents to PracticeMaster from programs like Word, Adobe, and Outlook. When PracticeMaster organizes your firm’s documents, it’s easy to find them again.

Tabs3 Connect – Tabs3 Connect provides access to Tabs3 and PracticeMaster anywhere you can connect to the Internet.