A new version 16 landing page has been created to help existing clients and prospects get familiar with new features found in version 16.  This site includes a link to a what’s new highlight list, followed by a complete list of new features.  Also found on the landing page are links to videos of new features such as E-mail Batches of Statements, Matter Manager, WorkFlows and more.

Please visit http://www.tabs3.com/v16 to view the new landing page.

This page was recently referred to in TechnoLawyer and is on the envelopes for the version 16 update CDs.

We recently made minor changes to shipping costs to adjust for price increases by UPS.  Below are new shipping costs for COD and prepaid letters.  Please contact a member of the Sales Department at 402-419-2200 to verify prices such as Saturday delivery or shipping beyond the lower 48 states.

COD Packages

UPS Ground (3 – 5 business days) $19

UPS Blue (2 day air) $32

UPS Red (overnight) $45

Prepaid Packages (credit card or prepaid company check orders)

UPS Ground (3 – 5 business days) $10

UPS Blue (2 day air) $22

UPS Red (overnight) $35

We are in the process of updating and documenting the conversion program for Timeslips to Tabs3. However, at the present time we do not have a Timeslips conversion that works directly with version 16. For the time being, firms will need to convert from Timeslips to version 15, and then update to version 16. We will not charge for the version 15 CD that they will need. We have completed testing Timeslips 2011 with our Timeslips conversion to version 15.

With the release of version 16, Platinum manuals will no longer be included with orders.  Manuals for Platinum and all other products can be found in electronic format on trial CDs, software CDs, as well as our web site.  Remember, the help built right into the programs is a better source for assistance and troubleshooting, as is Knowledge Base.

When receiving orders from us, it is important to carefully inspect the contents of any package prior to forwarding on, or delivering it to your customers.  You want to be sure you have received the proper materials, and that nothing has been damaged during transit.  Potential issues can be resolved much sooner, and it can prevent delays with clients.   

There are rare occasions when packages arrive damaged, and you should notify us immediately so that we can file a claim.  In this event we will send a replacement at no charge, using the same shipping method used to send the original package.  We will replace a damaged program master disk if notified within 7 days of delivery, so be sure to review it upon arrival. 

Hold on to the package until you’ve received verification from us that a claim has been settled.  It can be discarded at that point.  If you ever receive a package that is obviously damaged prior to even opening, simply refuse it noting the reason that the package was damaged and call us immediately.

Do your clients plan on reordering Tabs3 Accounts Payable (APS) checks this year?  If so, consider the following. A new check format will be available when Version 16 is released. Version 16 has a new Memo field for each invoice that can be printed on the check. Therefore, consider having clients order a smaller quantity of checks than usual, so that once they receive Version 16, they can order the new checks and take advantage of the new Memo field. We plan on sending out Version 16 to all maintenance users before the end of the year. Keep in mind that they can still use their old checks with Version 16, but they will not be able to print the memo on the check unless they have the new check form (L1572).

First National Merchant Solutions (FNMS), the company that provides merchant accounts that integrate with Tabs3 products, recently informed us they have been acquired by a company called TSYS (pronounced tee-sis).  TSYS already owned a majority of FNMS, but they recently purchased the remainder of the FNMS stock. 

The only change that affects us should be the name used when talking about our credit card authorization feature.  We will start to update our materials with their new name right away, “TSYS Merchant Solutions ^SM, formerly First National Merchant Solutions®”.  The links and email addresses for FNMS that we use today will continue to work for the foreseeable future.   Contact your respective sales representative at 402-419-2200 with questions.

For those of you using and supporting Version 16 Beta, be sure to take advantage of the many new resources already available in our Knowledge Base.  Article R11355 has links to Version 16 articles covering several topics including:

• Introduction to New Features
• Contact Management Overview
• E-mailing Tabs3 Statements
• All About WorkFlows
• Version 16 Frequently Asked Questions

At this time, Version 16 is only available as beta software.

Version 16 of Tabs3 Accounts Payable System (APS) has added a memo field for each invoice and the ability to print the memo field on APS checks.  Version 16 also provides Bank Account configuration options to choose the new check layout when necessary, and allows automatic switching to the new format (L1572) when a specific check number is reached.

Since this feature requires new Nelco checks (www.NelcoSolutions.com/Tabs3), you should make your users (both old and new) aware of this so that they can plan accordingly when ordering APS check forms.  Specifically, old users shouldn’t buy a large batch of the current check format if they want to use the new memo field in Version 16.  The current check format will not accommodate the format for the new memo field.