On April 30th, we posted an update to the Platinum software for Version 2020. This update includes the following changes:
Update while Users are in the Software – We made changes that now allow you to install updates to the Platinum software as long as all users have run the setup program on their local workstation. This will make it easier to update during the day instead of having to wait until after hours. After the update is finished, users can close their program and relaunch it when it is convenient for them in order to receive the update. The only time everyone will need to exit the software in order to install an update is when an STI Server component needs to be updated, which is not very often. You will have to install this update from the server as it does include a director update.
Accelerator Configuration – This update also includes a change to how we handle the network address and port numbers for the accelerators on new installs. You no longer need to configure port numbers for the accelerators. The port numbers will be assigned by the operating system. Port number configuration for the Accelerators has been moved to an Advanced Accelerator Configuration window which shouldn’t need to be used often.
Existing firms will continue to use their previously assigned port numbers. If you encounter a firm experiencing issues due to port conflicts with other software, you can clear the settings in the Advanced Accelerator Configuration window and let the Operating System take care of the assignments.
Accelerator Status – You can now check the accelerator status in Help | About for both Tabs3 and PracticeMaster. Tabs3 it will show the T3Accel Current Status as Connected if they are working. It will show as Local if they are not. For PracticeMaster it is the PMAccel Current Status.