Just a reminder that after October 31st we are no longer supporting Version 17 of Tabs3 software. In addition, on that same date we will no longer support firms on Versions 16 and older, even if they are on maintenance. Version 16 was sunset over a year ago but we have continued to support customers on older versions if they were on maintenance.
We have notified firms that meet this criteria via email so they are aware. It is brought to their attention when contacting tech support and reminders have been included in the monthly newsletter. We encourage you to identify these firms using your QBR and personally reach out to them so they’re proactive about updating. Also, the cost of technical support for non-maintenance firms will be increasing to $300 per hour effective November 1, 2019.
As a reminder, updates now include a year of maintenance and consultants are entitled to a discount on them. Please contact the Sales Department or [email protected] for update pricing.