It can sometimes be difficult to know who to contact when you’re working with the credit card integration in Tabs3 software. Below you’ll find the three sources in which you can receive assistance.
When to Contact Tabs3:
If you need technical assistance when setting up the credit card integration in Tabs3 software, please contact Tabs3 technical support at (402) 419-2210.
When to Contact TSYS:
If you have any sales-related questions pertaining to consultant programs or signing up a firm with a new merchant account, please contact your respective TSYS Sales Representative. Their areas are as follows:
- Michelle Thomsen: # through D
- Andy Broussard: E through N
- Jason Carpenter: O through Z
When to Contact ProPay:
You should contact ProPay support at [email protected] when you have any technical questions or issues. They typically only provide support through email, but in your email you can request to have them call out to you if required.
When you have a firm sign up for a credit card merchant account with ProPay, make sure the email address for credit card issues is a contact at the firm and not your own. This will help prevent miscommunication between ProPay and the firm.