Consultant eNews

News and Resources for Consultants

Archive for July, 2017

Changes to the Pricing Page

Jul 7

Posted by DeAnna Masterson in Marketing, PR / Announcements | No Comments

As of July 6th, our pricing page was changed to be easier for our clients and prospects to read and understand. You can view it here: http://www.tabs3.com/products/pricing_info.aspx

You’ll notice a few major changes:
• We swapped the columns and rows, so the level of software is on the top and the separate products are along the left side.
• We took off maintenance prices for the respective products and just have a total maintenance price under the total price.
• We also hyperlinked the software levels, so when you hover over them, it gives a brief explanation of what that level of software includes.

If you need any assistance with pricing, as always you can contact the Sales Team at 402-419-2200.

Who to Contact When Working with Credit Cards

Jul 5

Posted by DeAnna Masterson in General, Technical, Tips | No Comments

It can sometimes be difficult to know who to contact when you’re working with the credit card integration in Tabs3 software. Below you’ll find the three sources in which you can receive assistance.

When to Contact Tabs3:

If you need technical assistance when setting up the credit card integration in Tabs3 software, please contact Tabs3 technical support at (402) 419-2210.

When to Contact TSYS:

If you have any sales-related questions pertaining to consultant programs or signing up a firm with a new merchant account, please contact your respective TSYS Sales Representative. Their areas are as follows:

When to Contact ProPay:

You should contact ProPay support at [email protected] when you have any technical questions or issues. They typically only provide support through email, but in your email you can request to have them call out to you if required.

When you have a firm sign up for a credit card merchant account with ProPay, make sure the email address for credit card issues is a contact at the firm and not your own. This will help prevent miscommunication between ProPay and the firm.