A new training video is available on the new changes found in Split Billing. You can find this video, and many other training videos for both Tabs3 and PracticeMaster, at http://www.tabs3.com/trainingvideo/v17/video.html.
Archive for July, 2014
Platinum Net 30 Reminder
Jul 29
As a reminder, we continue to offer a Net 30 promotion allowing firms to upgrade to Platinum without spending money up front. This offer is available for current users upgrading to Platinum, or Platinum SQL. You can even add Tabs3 Connect subscriptions to the order. This is a perfect way for firms to test these advanced products. Check out our Knowledge Base Article Platinum Version Net 30 Trial Plan for additional information. If you have questions about the Net 30 terms, please contact your sales representative, or any member of the Sales Department.
When you purchase an upgrade order for a customer, be sure to let them know the new serial numbers from the invoice.
Firms on version 16 and earlier who purchase an upgrade need to update to version 17. To download the update to version 17, they need to enter their new serial number, which changes when they upgrade. The old serial numbers will not work as they are no longer on maintenance due to the upgrade.
We have received a number of tech support calls from firms wanting to know their new serial number. The new serial number(s) can be found on the invoice that is e-mailed to you with your installation instructions after you’ve placed the order. Forwarding these to your customer will eliminate their need to call support, and provide them with a better customer service experience.