At our recent Reseller Forum, Brenda Bickford from our staff presented how to restructure duplicate contacts.  When firms are converting from Versions 15 and prior, duplicate contacts can be created if they have been inconsistent with their client data entry. Unfortunately, not everyone was able to attend her informative session, and many have requested that we offer a webinar recording, which is now available.  The recording itself is just about 40 minutes.