Archive for July, 2012

16.2 Platinum Firms Require ODBC Driver Update

The current ODBC driver will not work with Platinum levels of version 16.2.  When updating Tabs3 and PracticeMaster Software to version 16.2, firms that are using Platinum and the ODBC driver will also need an update to their ODBC driver.  After version 16.2 is released, these firms will receive a letter and installation instructions along with the two CDs.  Those that have signed up for beta will also receive two CDs.  While these firms can download version 16.2 once it’s released, ODBC connections will not work until updating the ODBC driver.  The ODBC driver will only be sent on CD.  The ODBC update is free, and firms with multiple ODBC drivers will receive a separate CD for each one. 

Platinum SQL firms will also need to update their ODBC driver, but will not require a CD.  The files needed to update the Platinum SQL ODBC driver are included with the Tabs3 and PracticeMaster download.  Instructions for updating the ODBC driver are included in KB Article R11490 (Version 16.2 Update Procedures).

Non-Platinum firms using ODBC will be reminded by our sales staff when upgrading to Platinum that they must also update their ODBC driver to continue using it.  Installation instructions will be included with any order containing an ODBC update.  Due to the weight of these packages, we will need to use package pricing as they will not fit in a letter.  Please contact a member of the Sales Department if you have questions.

PracticeMaster Integration with Worldox GX3

Testing between PracticeMaster and Worldox GX3 integration is now complete.  PracticeMaster versions 16.1 and 16.2 (beta) have been tested, and both successfully integrate with Worldox GX3.  If you have questions regarding this integration, please contact a member of the Support Department at 402-419-2210.

New Knowledge Base Articles

The most recent Knowledge Base articles that have been posted are as follows: 

R11480All About Tabs3 Connect

  • Tabs3 Connect features
  • Configuration
  • FAQs
  • Logging in
  • Troubleshooting

R11490Version 16.2 Update Procedures

  • Information on updating to Version 16.2
  • How to get the update
  • New software features
  • FAQs
  • Troubleshooting

eBilling Hub

eBilling Hub is working on integrating with Tabs3 Platinum SQL.  eBilling Hub helps firms manage high volumes of electronic billing (www.ebillinghub.com). 

We have spoken to a few firms that are early adopters of the integration.  Neither firm was aware that STI will only support integration with the Platinum SQL version of Tabs3. 

If you have a client interested in this integration, you should make sure they are running Platinum SQL so there is no confusion or frustration after they purchase eBilling Hub.