Effective March 1st, 2012, the price for standard billable support time will increase, as will charges for other billable work.  It has been about seven years since changes to the standard billable support rate were last made.  Below are the new costs for work we do in-house.  A change has also been made to the cost of COPYT3.EXE software, which is noted.

Standard Billable Rate for Support Calls – $50 per quarter hour 

Data Evaluation, Repairs and Merges by Programmers

• $200/hour for maintenance users
• $300/hour for non-maintenance users

 Data Evaluation, Repairs and Merges by Quality Assurance or a Specialist

• $37.50 per quarter hour for maintenance users
• $50 per quarter hour for non-maintenance users

 Conversions from Third Party Software by Programmers

• $100 per hour   (This rate is not changing.)

 In-house Conversions

• $120/hour for PracticeMaster conversions
• $120/hour for Critical Date conversions to PracticeMaster
• $150/hour for Profit$ource conversions to Tabs3 (not to exceed $500)

 COPYT3.EXE Software 

• Old purchase price:  $75 for maintenance users; $150 for non-maintenance users.
• New purchase price:  $150 for maintenance users; $200 for non-maintenance users.

As recently announced, we will be including the first year of maintenance with all new purchases effective March 1, 2012.  As a result of including maintenance with new purchases, maintenance cards will no longer be sent out with new or upgrade purchases.

Are you getting questions about mobility?  We are very excited about a new product in development that will connect attorneys to Tabs3 and PracticeMaster while they are away from the office.  It is called Tabs3 Connect.  It will work on any tablet, smartphone, or laptop that uses a standard web browser.  We plan to offer this product free to Tabs3 and PracticeMaster Platinum users on maintenance later this year.  

Below are features found in Tabs3 Connect that sync real time with Tabs3 and PracticeMaster data at the office. 

• Contacts
• Calendar
• Matter Manager
• Fee Entry
• Cost Entry
• Clients

We expect to be in beta this spring, and will send you additional materials as soon as they become available.  Let your Platinum customers and prospects know about Tabs3 Connect.  As a reminder, we are still offering a Net 30 promotion for Platinum and Platinum SQL upgrades.  This will be a great time to take advantage of it!  You can get firms on the beta list by sending their name and serial number to [email protected].

It’s time once again to hand out hardware to our award winners. 

Platinum Reseller Award

Now, our first award!  Our Platinum Reseller of the Year had another record-breaking year selling Platinum.  They’ve outdone themselves this time, and have set the bar extremely high.  The Platinum Reseller of the Year is: 

Harry Salavantis & Stephanie Cleveland, Resource Advisors, Albany NY

Here are your top Platinum resellers in order of finish: 

• Harry Salavantis & Stephanie Cleveland, Resource Advisors, Albany NY
• Britt Lorish & staff, Affinity Consulting Group, Roanoke VA (Tied with)
• Sandra Adams & staff, Affinity Consulting Group, Coral Gables FL 

Congratulations to Harry and Stephanie on a job well done.  Thanks to Britt and Sandra, along with their staffs as well!

PracticeMaster Unit Award

Congratulations to our PracticeMaster award winner on having a great year selling PracticeMaster software!  They are certainly no strangers to winning Tabs3 and PracticeMaster awards.

The top PracticeMaster Reseller for 2011 is:

Britt Lorish & staff, Affinity Consulting Group, Roanoke VA

Here are your top PracticeMaster resellers in order of finish:

• Britt Lorish & staff, Affinity Consulting Group, Roanoke VA
• Bill Baker, Baker + Cadence | Solutions, Hollister CA
• Norman Calderon, Greentree Solutions LLC, El Segundo CA

Congratulations to Britt and her staff on a fine year selling PracticeMaster.  Thanks to Bill and Norman as well!

Tabs3 Award Winner

Our Tabs3 award winner also finished as a top contender for PracticeMaster unit sales, and sold more combined Tabs3 and PracticeMaster units than anyone else.  Keep up the good work!

The top Tabs3 Reseller for 2011 is:

Norman Calderon, Greentree Solutions LLC, El Segundo CA

Here are your top Tabs3 resellers in order of finish: 

• Norman Calderon, Greentree Solutions LLC, El Segundo CA
• Cheryl Atherton, Consulting Ideas & Solutions LLC, Edmond OK
• Craig Spillman, Spillman Technology Solutions, Aurora CO

Congratulations to Norman on a great year!  Thanks to Cheryl and Craig as well!

Reseller of the Year Award

The Reseller of the Year Award is based on overall business generated from both existing and new users of Tabs3 and PracticeMaster software.   Another huge December helped propel our winner to the top.  They repeated in two categories, Platinum Reseller of the year, and Reseller of the Year.   

We are very proud to announce our Reseller of the Year for 2011:

Harry Salavantis & Stephanie Cleveland, Resource Advisors, Albany NY

Congratulations Harry and Stephanie!  Resource Advisors had a terrific year generating revenue from upgrades as well as new sales. Way to go!

Here are your finalists in order of finish who also had terrific years selling Tabs3 and PracticeMaster: 

• Harry Salavantis & Stephanie Cleveland, Resource Advisors, Albany NY
• Britt Lorish & staff, Affinity Consulting Group, Roanoke VA
• Sandra Adams & staff, Affinity Consulting Group, Coral Gables FL

Congratulations to Harry and Stephanie on a job well done.  Thanks to Sandra and her staff, Britt and her staff as well!