Tabs3 and PracticeMaster Version 16 software was updated recently to check for the use of Offline Files. Offline Files is the name of a Windows technology that allows the computer to store a copy of network files locally so you can continue working with the files when the network is not available. Because of the many problems inherent with this feature in conjunction with a multi-user database environment, we now check the status of this optional Windows feature. If the Offline Files feature is active with the Tabs3 and PracticeMaster software, Tabs3 and PracticeMaster will not run.

Knowledge Base article R11450, “Offline Files Not Supported in Tabs3 and PracticeMaster Software”, includes additional information and detailed instructions regarding how to disable Offline Files.