Archive for August, 2011

New Platinum SQL White Paper

We have a new white paper – Understanding Platinum SQL.  Use it as a quick refresher on how Platinum SQL works and why firms should use it.  Email it to your large clients to generate leads.  Use it as a leave behind after presentations to large firms.  You can find it in the Marketing / White Papers section of eNews, and here is a direct link.

As always, let us know if you have suggestions for making it better.

https://enews.tabs3.com/branding/whitepapers/Platinum_SQL_Whitepaper.pdf

Outlook Integration Guide

As firms and resellers install version 16, one of the most common topics for support calls is Outlook integration.  We’ve created an Outlook Integration Guide to help you and your clients understand the nuances of setting up Outlook integration.  This guide is a 35 page PDF located with our other manuals.  From our main web page, it is found under Support|Documentation|Manuals Version 16.  A few of the items you’ll find are:  

  • Getting started
  • Basic concepts               
  • Synchronization types
  • PracticeMaster & Outlook integration with Microsoft Exchange
  • PracticeMaster Platinum Exchange Connector Integration
  • FAQ
  • Troubleshooting
  • Technical information

Contact a member of Technical Support at 402-419-2210 with any questions regarding Outlook integration.

Version 16 updates

The update process is well under way.  Our plan is to update customers on maintenance when version 16 was released by year’s end.  If you have a firm that would like an update earlier, contact a member of the Sales Department.  These updates are sent in batches, and usually get sent out every two to four weeks.

Best Practices for Data Conversions

A whitepaper is now available on eNews that provides you with instructions and information to assist clients converting data from versions 12 and earlier.  It summarizes the most common problems our Support Department helps resellers with when converting clients from older versions of Tabs3 and PracticeMaster.  It also provides detailed, step-by-step procedures that are used by our in-house conversion specialists.

This document applies to firms that are in possession of CDs more current than the version they are running.  Best Practices for Data Conversions is located under Flyers & Whitepapers on the Marketing tab.

Platinum SQL is Available!

Platinum SQL allows firms to take full advantage of the latest server hardware technology, and provides significantly faster access to Tabs3 and PracticeMaster data from other software applications.

Platinum SQL is perfect for firms looking to get the most out of their 64-bit server.  We have plenty of excellent resources available to prepare you for selling and supporting Platinum SQL:

 

  • Sign up to attend Sneak Peek: Platinum SQL, a free webinar presented by Philip Allendorfer our Director of Development.  Have your firms sign up as soon as you can.  The first one on July 21st filled up in just one day!  The next webinar is scheduled for August 25th.  Philip does a tremendous job of explaining and answering tough technical questions.
  • Read KB Article R11417 – Platinum SQL Overview, an absolute must read if you have firms considering Platinum SQL.  It’s packed full of valuable information including, FAQs, links to other articles, and much more.

 

 Overview:  Why should a firm consider Platinum SQL?

 

  1. 64-bit database engines utilize today’s advanced hardware and 64-bit operating systems
  • Take advantage of large memory configurations to speed up filtering, reporting and SQL queries
  • No data conversion required
  1. Query Tabs3/PracticeMaster database in MS SQL Server using the Link Server feature
  2. Accelerated ODBC processing done by the server instead of a workstation
  3. New ODBC SQL drivers included at no extra charge
  • 32-bit (for 32-bit Office, Crystal Reports, etc.)
  • 64-bit (for 64-bit Office 2010, etc.)
  1. Ability to restrict SQL access by system at the user level
  2. Server monitoring dashboards
  • Server Activity
  • Cache Tuning
  • File Access 

A pricing chart was recently e-mailed to the primary contact at your office with retail prices for purchasing Platinum SQL Server.  Remember, Tabs3 and PracticeMaster prices are the same for Platinum and Platinum SQL.

If you want to upgrade your own license to Platinum SQL, please contact your sales representative at 402-419-2200 for pricing questions.